FAQs
We accept all major cards: credit, debit and gift cards, i.e., Visa, Mastercard, Discover and American Express. Additionally, we accept Apple Pay and PayPal.
You will receive a discount code for $3.00 off your purchase via email when you return an empty oil bottle and tube to Alchemy Oil using the prepaid return label.
All bottles, tubes, paper and mailers are recyclable. Please continue to help us be as sustainable as possible by recycling your bottle, packaging tube, paper and shipping box. Please save the tube your oil arrived in as well as the oil bottle. When you mail your used products back, you not only make Mother Nature smile, but you will receive $3.00 off your next purchase.
Please ensure you rinse your oil bottle out prior to packing it or screw the dropper on securely to ensure the oil does not leak.
One mixture contains lavender and the other does not. During our testing process, we discovered a lot of women are allergic to lavender, so we offer a blend of Alchemy Oil without lavender.
At this time Alchemy Oil only sells 4 oz. bottles of our mixture. We are giving thought to an 8 oz. bottle in the future.
We recommend you discontinue use immediately and contact your physician. They can provide you details on what ingredient you may have had a reaction to. All ingredients are listed on the Shop page of the website, so please read that thoroughly before you buy.
Please go to our Oil page where you will find the full list.
All products are all natural and benefit hair of color. It specifically helps lock in moisture to hair types that reluctantly absorb moisture.
Alchemy has replaced my moisturizers; the only other products I use are shampoo, leave in conditioner, curl definer and water! Oil seals in moisture with the use of water. This is why hair should be wet when applying oil during your wash process before braiding.
If you have diagnosed scalp or dermatology issues that result in excessive dryness, please consult your doctor for additional moisturizer solutions.
This answer is based on wearing a fully natural style (non-straightened hair), if you have locs, wear braid outs, twist outs etc… To oil scalp, wet hands and edges and apply the oil using the dropper onto scalp. Massage scalp for about 3-5 minutes.
If you wear a wash and go, spritz hair with a water bottle and use the dropper to disperse oil onto scalp. Massage scalp for about 3-5 minutes.
We encourage women to use shampoos, conditioners and other hair products that are sulfate and paraben free, contain no glycol, phthalates, petroleum, have natural and minimal ingredients and water.
Alchemy Oil is 100% natural and only contains 11 or 10 basic ingredients (version without lavender). We sell a product that encourages hair growth but also promote a healthy lifestyle that will further support hair strength, growth and health.
All bottles, tubes, paper and mailers are recyclable. Please continue to help us be as sustainable as possible by recycling your bottle, packaging tube, paper and shipping box. Please save the tube your oil arrived in as well as the oil bottle. When you mail your used products back, you not only make Mother Nature smile, but you will receive $3.00 off your next purchase.
Please ensure you rinse your oil bottle out prior to packing it or screw the dropper on securely to ensure the oil does not leak.
Please visit The Journey on the right side of the website under About the Oil. This will take you to the submission page as well as other women’s journeys. A description of requirements will be available as well.
Please email us at info@thealchemyoil.com and title your email “Hair to Toe Guest Blog.” Provide your full name and a description of what you do and what you’d like to highlight on the blog. We ask that you keep submissions to about 1,000 words in length (can be shorter) and provide any social media handles and a valid phone number. Be patient with us after you submit your entry. Submissions take about two weeks to read through. We will notify you by email if you are selected. Your post will go up one week after you are emailed.
We do welcome ideas, please email info@thealchemyoil.com and title your email “Blog Suggestions.” We consider all suggestions but cannot guarantee your idea will become an official blog post.
Please email info@thealchemyoil.com and title your email “Ask Alex.” We consider all questions but cannot guarantee your question will be posted.
Alchemy Oil’s interactive forums are a positive place to swap inspiration and ideas. We encourage conversation, constructive criticism and debate, but if your comment is thoughtless or offensive, we will not approve it.
Please contact us via email at info@thealchemyoil.com and title your email “Wholesale Inquiry.” Please provide a full name or company name and a valid phone number in your email.
Standard Shipping: 3‒7 business days
Items ship one to two days after an order has been placed. Orders placed on a Thursday or Friday will ship out the following Monday.
Yes, we can ship to P.O. boxes.
Once the order has shipped, Alchemy Oil is not responsible for lost or stolen packages. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
Once an email confirmation is sent with tracking information and an order has shipped, we recommend the recipient be available on the estimated date of arrival of the package or contact the carrier to schedule a pickup at a holding facility.
We do not ship internationally at this time.
Please email us at info@thealchemyoil.com. When sending an email, please title the email “Update Order” or “Cancel Order” and include the order number in the subject line. If the order has already been provided to our fulfillment center, we are unable to cancel the order.
